DMCA Policy

Date Modified: 10 November 2026

Infodesk Zambia (https://infodeskzambia.com) respects intellectual property rights and expects its visitors, contributors and other users to do the same. We take copyright infringement seriously and are committed to responding appropriately to valid copyright complaints.

This DMCA Policy explains how copyright owners can report material they believe infringes their rights and how affected users may respond to such complaints. The Digital Millennium Copyright Act (DMCA) is a United States copyright law. This policy provides a process for handling DMCA-style notices and does not imply that every provision of US law applies to every user or situation.

1. Reporting Copyright Infringement

If you believe that material published on Infodesk Zambia infringes your copyright, you may submit a written copyright complaint to:

Email: info@infodeskzambia.com

Or use contact form on the Contact Us page

Please use the subject line: DMCA Copyright Infringement Notice

Your complaint should include the following information:

Your full name and contact information, including a valid email address.
Identification of the copyrighted work you believe has been infringed.
The exact URL or location of the allegedly infringing material on Infodesk Zambia.
A clear explanation of why you believe the material infringes your copyright.
A statement confirming that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its representative or applicable law.
A statement confirming that the information in your complaint is accurate.
A statement, under penalty of perjury where required by applicable DMCA procedures, that you are the copyright owner or authorised to act on the owner’s behalf.
Your physical or electronic signature.

Providing complete information helps us investigate and process your complaint efficiently.

2. How We Handle Copyright Complaints

Upon receiving a sufficiently detailed copyright complaint, Infodesk Zambia may:

Review the complaint and the identified material.
Request additional information where necessary.
Temporarily restrict access to the disputed content.
Remove or disable access to material where appropriate.
Contact the person responsible for submitting the material.
Take further action where required by applicable law.

We aim to review valid complaints promptly. Submitting a complaint does not guarantee immediate removal of the material.

3. Counter-Notification

If you believe that material you submitted or published on Infodesk Zambia was removed or restricted because of a mistake or misidentification, you may submit a counter-notification.

Your counter-notification should include:

Your full name and contact information.
Identification of the material that was removed or restricted.
The original location of the material before it was removed or restricted.
A statement, under penalty of perjury where required, that you have a good-faith belief that the material was removed or restricted because of a mistake or misidentification.
Your consent to the jurisdiction of the appropriate court where required by applicable DMCA procedures.
A statement that you will accept service of process from the person who submitted the original complaint or their authorised representative.
Your physical or electronic signature.

Counter-notifications should be submitted to:

Email: info@infodeskzambia.com

or use contact form on the Contact Us page

Subject line: DMCA Counter-Notification

We will review counter-notifications and take any further steps required by applicable law.

4. Repeat Copyright Infringement

Infodesk Zambia does not support repeated or intentional copyright infringement.

Where appropriate, we may take action against users who repeatedly submit or publish material that infringes the rights of copyright owners.

Such action may include:

Removing infringing content.
Restricting submission privileges.
Suspending user access.
Taking other reasonable measures permitted by law.

5. False or Misleading Copyright Complaints

Submitting knowingly false or misleading copyright complaints may result in legal consequences. Copyright owners and their representatives should ensure that all information provided in a complaint is accurate and that they have the necessary authority to make the claim. We reserve the right to disregard complaints that are incomplete, unsupported or appear to be submitted in bad faith.

6. Third-Party Content

Some content appearing on Infodesk Zambia may include references to, links to or properly authorised materials originating from third parties. The appearance of third-party content does not automatically mean that Infodesk Zambia claims ownership of that material. If you believe that third-party material appearing on our website infringes your copyright, please provide the relevant details through the reporting procedure above and below.

7. No Legal Advice

This policy is intended to explain our copyright complaint process. It does not constitute legal advice or guarantee that Infodesk Zambia qualifies for any particular limitation of liability or safe-harbour protection under the DMCA or any other copyright law.